FAQs

GENERAL 

Do you have a storefront?

Yes, we are located at 6005 Fairmont Parkway STE G, Pasadena, TX 77505. 

What are your store hours? 

We are open Monday - Friday 10am - 6pm and Saturday 10am-5pm. We are closed on Sundays as well as on Holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day). You can shop online 24/7 on shopanjouils.com. 

How can I contact you?

For general questions and inquiries send an email to info@shopanjouils.com. 

ORDERS

When will my order ship?

When will my in-store pick up order be ready?

In-store orders are available for pick up the next business day. If you need to pick up your order before, please give us a call (281-998-0209). 

How can I track my package? 

Tracking numbers are sent via email from usps.com. If you do not recieve an email with your tracking number, please send an email to info@shopanjouils.com and we will be happy to assit you. Make sure to check your spam folder as well. 

RETURNS

Where do I ship my return?

You can ship your return to the address below. Please make sure your return meets our guidelines.

shopanjouils.com

6005 Fairmont Parkway STE G

Pasadena, TX 77505

Can I return an item after the 21 day return period? 

MISC.

Are you currently hiring?

What if the item I want is sold out?