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FAQs
GENERAL
Do you have a storefront?
Yes, we are located at 6005 Fairmont Parkway STE G, Pasadena, TX 77505.
What are your store hours?
We are open Monday - Friday 10am - 6pm and Saturday 10am-5pm. We are closed on Sundays as well as on Holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day). You can shop online 24/7 on shopanjouils.com.
How can I contact you?
For general questions and inquiries send an email to info@shopanjouils.com.
ORDERS
When will my order ship?
When will my in-store pick up order be ready?
In-store orders are available for pick up the next business day. If you need to pick up your order before, please give us a call (281-998-0209).
How can I track my package?
Tracking numbers are sent via email from usps.com. If you do not recieve an email with your tracking number, please send an email to info@shopanjouils.com and we will be happy to assit you. Make sure to check your spam folder as well.
RETURNS
Where do I ship my return?
You can ship your return to the address below. Please make sure your return meets our guidelines.
shopanjouils.com
6005 Fairmont Parkway STE G
Pasadena, TX 77505
Can I return an item after the 21 day return period?
MISC.
Are you currently hiring?
What if the item I want is sold out?